I apologize for the blogging hiatus the last several weeks in Chile. We were all busy with finishing our projects. However, now that I’m home, I have a little time to wrap up some loose ends.
Alumni Party
One of the highlights during our last two weeks was the Alumni Party. Liz and Rachel’s primary project was to strengthen alumni connections and host a second annual alumni gathering in Puente Alto. The party was held on Thursday, July 3rd at 6 pm. Turnout was in the neighborhood of 50 people, which included micro entrepreneurs, interns, and AE staff. There was food, decorations, mingling, speakers, and a 20-minute video produced by Liz and Rachel.
The beginning of the party was plagued by technology difficulties. The 20-minute video was on Rachel’s Mac, but no one had the proper cords to connect her video to the projector. Puente Alto director, Daniel, didn’t want to show the video if it could only be displayed on the laptap. His concern showed AE’s emphasis on quality and high standards. Fortunately, with the help of Karna, they were able to burn the video to a DVD in time to show by the end of the reunion.
A provincial governor attended the reunion and was the keynote speaker. He talked about the importance of staying in contact with AE as an alumnus, since AE could still provide support and future micro entrepreneurs could benefit from insights of more experienced micro entrepreneurs.
At the end, the girls played their video. Liz and Rachel created the video by asking a few additional questions to the micro entrepreneurs that were interviewed for Elana and Karna’s project. In the video, micro entrepreneurs stated their name, business, and gave one consejo (advice) to current AE students. The micro entrepreneurs loved seeing themselves in the video, with some crying. The video will now serve as an additional motivational video for AE by showing incoming micro entrepreneurs the benefits of the program.
Showing posts with label Acción Emprendedora. Show all posts
Showing posts with label Acción Emprendedora. Show all posts
Tuesday, August 4, 2009
Tuesday, July 21, 2009
Streamlining the teaching process
I apologize for the blogging hiatus. We’ve been nearing the completion of our projects, with Rachel and Liz putting the finishing touches on the alumni party, Elana and Karna conducting more interviews than ever, and Jordan and I finalizing our instructors manual and PowerPoint presentations.
Stemming from an idea between Jordan and Joe, Jordan and I have started working on creating a brief, 2-hour workshop for volunteer instructors. Since many AE volunteers are professionals who don’t necessarily have teaching experience, we believe that creating a workshop would be a helpful way to increase the quality of AE’s courses. From first hand experience as a teaching assistant back in Public Policy 55 back at Duke, I can say that teaching a course is very challenging, if you haven't taught in a classroom setting before.
I’ve spent several days researching some basic teaching strategies, especially for adult learners. Unlike young students, adults take classes for different reasons. In the case of AE, adults take classes to improve their knowledge about running their own micro-enterprises. From our experience attending classes and talking to volunteers and AE staff, we feel like focusing on the connection between the instructor and students would help the micro-entrepreneurs pay better attention and further enjoy their classes. Engaging the micro-entrepreneurs, rather than lecturing to them can go a long way in helping the classes run smoothly and effectively. Helping bring consistency to the way that volunteers are briefly trained should improve the courses across the board.
Unfortunately, we only have two weeks left. In the time we have left, we hope to lay the groundwork for a trial program at Norponiente that future interns can expand, including informational videos with advice from former instructors.
Stemming from an idea between Jordan and Joe, Jordan and I have started working on creating a brief, 2-hour workshop for volunteer instructors. Since many AE volunteers are professionals who don’t necessarily have teaching experience, we believe that creating a workshop would be a helpful way to increase the quality of AE’s courses. From first hand experience as a teaching assistant back in Public Policy 55 back at Duke, I can say that teaching a course is very challenging, if you haven't taught in a classroom setting before.
I’ve spent several days researching some basic teaching strategies, especially for adult learners. Unlike young students, adults take classes for different reasons. In the case of AE, adults take classes to improve their knowledge about running their own micro-enterprises. From our experience attending classes and talking to volunteers and AE staff, we feel like focusing on the connection between the instructor and students would help the micro-entrepreneurs pay better attention and further enjoy their classes. Engaging the micro-entrepreneurs, rather than lecturing to them can go a long way in helping the classes run smoothly and effectively. Helping bring consistency to the way that volunteers are briefly trained should improve the courses across the board.
Unfortunately, we only have two weeks left. In the time we have left, we hope to lay the groundwork for a trial program at Norponiente that future interns can expand, including informational videos with advice from former instructors.
Labels:
Acción Emprendedora,
Education,
teaching,
workshop
Monday, July 6, 2009
Mid-Project Update
It’s hard to believe we’ve reached the half point of our work with Acción Emprendedora. On Friday, we had a meeting with a few of the directors to present our work thus far and plans for the future. Here are some excerpts from our presentation and the one-page handouts that we prepared:
Elana and Karna’s field research project:
-Their project consists of interviewing micro-entrepreneurs and gathering qualitative and quantitative information about the successes and failures of the micro-enterprises. Karna is also working on developing a template for web profiles for ideal candidates.
-As of July 2nd, they had conducted 15 interviews and have many more scheduled. The interview questions focus on descriptions of the micro-entrepreneurs’ businesses, their monthly profits, revenues, number of workers, etc. They also ask questions about hypothetical services that AE could offer in the future. The interviews are filmed using flips cams, while the results are complied in an excel spreadsheet.
-Eventually, Elana and Karna plan to statistically analyze the data once they have a bigger sample size and report their findings to AE.
-The process isn’t always easy. Many times, they don’t have the correct contact info for the micro-entrepreneurs. Other times, micro-entrepreneurs don’t show for their interviews. To combat these problems, the group now phones the micro-entrepreneurs to remind them about their interviews, or they interview people already at the Puente Alto center.
Liz and Rachel’s alumni association project:
-Liz and Rachel are in charge on planning the 2nd annual alumni party, as well as improving current AE alumni relations. They hope to establish a collaborative sense of community, where alums can share ideas and mentor micro-entrepreneurs currently enrolled in AE courses.
-Working with Elana and Karna, they are creating a video to show at the banquet. This video highlights AE’s work and the advice of micro-entrepreneurs. They are also creating an alumni directory, which can aid projects like Elana and Karna’s in the future.
-In addition to contacting micro-entrepreneurs about the reunion and creating the video, Liz and Rachel are hoping to attract some sponsorship and speakers for the event.
-Like the other groups, they have faced difficulties, including editing videos and deciding what content to include in the videos.
Grant and Jordan’s educational consulting:
-The primary aim of Grant and Jordan’s project has been to create an instructor’s manual for the course on production, which includes lesson plans, examples, practice problems, and an accompanying PowerPoint.
-To begin, the two designed a questionnaire to send to former teachers of the production course. Additionally, they attended several classes to meet micro-entrepreneurs and study the style of teaching. Finally, they researched various aspects of production online to gain a better understanding of the material and how it can apply to micro-enterprises.
-Now, they have completed a preliminary, 35-page draft of the instructor’s manual in Spanish. Currently, they are working on the PowerPoint slides.
-Progress has moved along quicker than they anticipated. The former volunteers replied fully and prompted. Unfortunately, there have been problems with accessibility and compatibility. Some computers have trouble dealing with the sheer size of the document, as well as some of the graphics.
Overall, all three groups are progressing quite well in their respective projects. There is quite a bit of overlap between the projects. Elana, Karna, Liz, and Rachel work together in their interviews, even though they are searching for different data. Grant and Jordan collaborate with Elana and Karna to find useful case studies for the production course. The next four weeks will certainly continue to be exciting!
Elana and Karna’s field research project:
-Their project consists of interviewing micro-entrepreneurs and gathering qualitative and quantitative information about the successes and failures of the micro-enterprises. Karna is also working on developing a template for web profiles for ideal candidates.
-As of July 2nd, they had conducted 15 interviews and have many more scheduled. The interview questions focus on descriptions of the micro-entrepreneurs’ businesses, their monthly profits, revenues, number of workers, etc. They also ask questions about hypothetical services that AE could offer in the future. The interviews are filmed using flips cams, while the results are complied in an excel spreadsheet.
-Eventually, Elana and Karna plan to statistically analyze the data once they have a bigger sample size and report their findings to AE.
-The process isn’t always easy. Many times, they don’t have the correct contact info for the micro-entrepreneurs. Other times, micro-entrepreneurs don’t show for their interviews. To combat these problems, the group now phones the micro-entrepreneurs to remind them about their interviews, or they interview people already at the Puente Alto center.
Liz and Rachel’s alumni association project:
-Liz and Rachel are in charge on planning the 2nd annual alumni party, as well as improving current AE alumni relations. They hope to establish a collaborative sense of community, where alums can share ideas and mentor micro-entrepreneurs currently enrolled in AE courses.
-Working with Elana and Karna, they are creating a video to show at the banquet. This video highlights AE’s work and the advice of micro-entrepreneurs. They are also creating an alumni directory, which can aid projects like Elana and Karna’s in the future.
-In addition to contacting micro-entrepreneurs about the reunion and creating the video, Liz and Rachel are hoping to attract some sponsorship and speakers for the event.
-Like the other groups, they have faced difficulties, including editing videos and deciding what content to include in the videos.
Grant and Jordan’s educational consulting:
-The primary aim of Grant and Jordan’s project has been to create an instructor’s manual for the course on production, which includes lesson plans, examples, practice problems, and an accompanying PowerPoint.
-To begin, the two designed a questionnaire to send to former teachers of the production course. Additionally, they attended several classes to meet micro-entrepreneurs and study the style of teaching. Finally, they researched various aspects of production online to gain a better understanding of the material and how it can apply to micro-enterprises.
-Now, they have completed a preliminary, 35-page draft of the instructor’s manual in Spanish. Currently, they are working on the PowerPoint slides.
-Progress has moved along quicker than they anticipated. The former volunteers replied fully and prompted. Unfortunately, there have been problems with accessibility and compatibility. Some computers have trouble dealing with the sheer size of the document, as well as some of the graphics.
Overall, all three groups are progressing quite well in their respective projects. There is quite a bit of overlap between the projects. Elana, Karna, Liz, and Rachel work together in their interviews, even though they are searching for different data. Grant and Jordan collaborate with Elana and Karna to find useful case studies for the production course. The next four weeks will certainly continue to be exciting!
Wednesday, June 17, 2009
Why I am Here
Yesterday was the most rewarding day of my service work thus far. The day began with a rocky start. I arrived to work right on time at 9 am. The door was still locked. I immediately noticed a phrase spray painted on the clean white wall next to the entrance. As I waited for the office to open, I watched strangers walk by and glance at the graffiti. I felt almost embarrassed as I stood outside. I still don’t know why I felt embarrassed, but that was how I felt.

When Ximena finally arrived, fashionably on time in Chile, at 9:25, she took one brief look at the graffiti and continued about her normal routine of unlocking the four locks that protect the center. I asked her what the words meant, since I had never heard most of them before. Apparently they don’t have much significance. They are simply names with “A la [C]alle” at the end.
The day was long. Jordan and I planned to stay for a class that didn’t begin until 6:30 pm and concluded around 9. I’m glad I finally attended a class.
During the day, most micro-entrepreneurs are working other jobs. We mainly interact with each other, the other Chilean interns that come several days a week, and the office directors during lunch. For the first week, it was difficult to see how our work could be useful.
At 6, the micro-entrepreneurs began to roll in. It was the first accounting course of program for these people. We met the volunteer teacher, Sergio, and took a seat at the small desks. The classroom was split fairly even between men and women, the old and the young. Most of the micro-entrepreneurs were energetic as they asked Sergio questions and clarifications. The Chilean Spanish was quite difficult to understand. The teacher and students interacted rapidly full of Chilean slang. This was quite a contrast to my class in the fall at a Madrid University. For the most part, I was able to keep up with the class without difficulties.
Halfway through, we took a 30 to 45 minute break (quite long!), where Jordan and I had the opportunity to interact with the micro-entrepreneurs for the first time. We talked to a nice older man, Fernando, for the whole time. In his spare time, he’s trying to start a business that makes alpaca sweaters, which, according to him are up to five times warmer than cotton sweaters. He told us about his sons and daughters, his expected grandchildren, and his niece in Chicago. He even asked me for my cell phone number because one of his sons loves speaking English and meeting foreigners. It was refreshing to see someone so excited to share his story with us gringos. The other micro-entrepreneurs chimed in about the usefulness of the courses and how diverse the businesses are. I was glad to see that my work this summer in improving the courses will help make a positive difference in these peoples lives and for many micro-entrepreneurs to come. These courses are practical. Even if the micro-entrepreneurs never really start their businesses, they learn skills that are useful in life, such as accounting, computation, and the production process. Ultimately, these micro-entrepreneurs are the reason why I am here, even if some days are long, cold, and solitary.
Afterward: I came to work today to discover the graffiti somewhat painted over. You can still see it, but it doesn't immediately draw attention.
When Ximena finally arrived, fashionably on time in Chile, at 9:25, she took one brief look at the graffiti and continued about her normal routine of unlocking the four locks that protect the center. I asked her what the words meant, since I had never heard most of them before. Apparently they don’t have much significance. They are simply names with “A la [C]alle” at the end.
The day was long. Jordan and I planned to stay for a class that didn’t begin until 6:30 pm and concluded around 9. I’m glad I finally attended a class.
During the day, most micro-entrepreneurs are working other jobs. We mainly interact with each other, the other Chilean interns that come several days a week, and the office directors during lunch. For the first week, it was difficult to see how our work could be useful.
At 6, the micro-entrepreneurs began to roll in. It was the first accounting course of program for these people. We met the volunteer teacher, Sergio, and took a seat at the small desks. The classroom was split fairly even between men and women, the old and the young. Most of the micro-entrepreneurs were energetic as they asked Sergio questions and clarifications. The Chilean Spanish was quite difficult to understand. The teacher and students interacted rapidly full of Chilean slang. This was quite a contrast to my class in the fall at a Madrid University. For the most part, I was able to keep up with the class without difficulties.
Halfway through, we took a 30 to 45 minute break (quite long!), where Jordan and I had the opportunity to interact with the micro-entrepreneurs for the first time. We talked to a nice older man, Fernando, for the whole time. In his spare time, he’s trying to start a business that makes alpaca sweaters, which, according to him are up to five times warmer than cotton sweaters. He told us about his sons and daughters, his expected grandchildren, and his niece in Chicago. He even asked me for my cell phone number because one of his sons loves speaking English and meeting foreigners. It was refreshing to see someone so excited to share his story with us gringos. The other micro-entrepreneurs chimed in about the usefulness of the courses and how diverse the businesses are. I was glad to see that my work this summer in improving the courses will help make a positive difference in these peoples lives and for many micro-entrepreneurs to come. These courses are practical. Even if the micro-entrepreneurs never really start their businesses, they learn skills that are useful in life, such as accounting, computation, and the production process. Ultimately, these micro-entrepreneurs are the reason why I am here, even if some days are long, cold, and solitary.
Afterward: I came to work today to discover the graffiti somewhat painted over. You can still see it, but it doesn't immediately draw attention.
Labels:
Acción Emprendedora,
Micro entrepreneurs,
reasons,
rewarding,
vandalism
Monday, June 8, 2009
The next 8 weeks
Today, during our orientation, I found out my summer project. I, along with Jordan, will work at the Santiago Norponiente office on creating a course guide for a chapter of the Acción Emprendora program. Fortunately, the office is near my house, unlike Puente Alto, which is at least an hour away.
Jordan and I will begin our project by studying a chapter from the current student manual. After becoming “experts” about our chapter (most likely regarding production), we will learn the vocabulary for our chapter. Then, we will conduct interviews and research with former and current teachers and students of the course to find out how to best design the courses. We’ll also attend several classes to get a better idea of how the courses are generally run.
After conducting research and familiarizing ourselves with the AE model, we’ll compile our course manual. It’ll include PowerPoint presentations, practice problems, case studies, and a well-outlined guide that will help enable consistency throughout the AE centers and between course instructors.
In addition to designing the manual, all interns are aiming to raise awareness about AE in Chile, South America, and the U.S. We are especially looking for grants to help AE grow or form partnerships that could aid AE.
I’m excited and nervous for my project. I was originally looking at another project, but after learning more about this project, I think I’ll be a great fit. It will certainly be a challenge. The Norponiente office is nearly entirely Spanish speaking. I hope to build upon my skills and background as a Teaching Assistant in Public Policy. I am sure this will help my abilities when I return to Duke.
I have so many other subjects to talk about after just three days here, but they will have to wait. I’ve never lived in a city that is as large and chaotic as Santiago. My host family is extremely well educated and interesting. Already, we’ve discussed issues ranging from public versus private jails in Chile, to the recent divorce law (divorce became legal in Chile just three years ago), to the judicial system, to the levels of poverty in Chile.
The post office and the mayor's house surrounding the Plaza de Armas en the center of Santiago:

La Moneda is the presidential palace that was bombarded with former Chilean President Salvador Allende inside:
Jordan and I will begin our project by studying a chapter from the current student manual. After becoming “experts” about our chapter (most likely regarding production), we will learn the vocabulary for our chapter. Then, we will conduct interviews and research with former and current teachers and students of the course to find out how to best design the courses. We’ll also attend several classes to get a better idea of how the courses are generally run.
After conducting research and familiarizing ourselves with the AE model, we’ll compile our course manual. It’ll include PowerPoint presentations, practice problems, case studies, and a well-outlined guide that will help enable consistency throughout the AE centers and between course instructors.
In addition to designing the manual, all interns are aiming to raise awareness about AE in Chile, South America, and the U.S. We are especially looking for grants to help AE grow or form partnerships that could aid AE.
I’m excited and nervous for my project. I was originally looking at another project, but after learning more about this project, I think I’ll be a great fit. It will certainly be a challenge. The Norponiente office is nearly entirely Spanish speaking. I hope to build upon my skills and background as a Teaching Assistant in Public Policy. I am sure this will help my abilities when I return to Duke.
I have so many other subjects to talk about after just three days here, but they will have to wait. I’ve never lived in a city that is as large and chaotic as Santiago. My host family is extremely well educated and interesting. Already, we’ve discussed issues ranging from public versus private jails in Chile, to the recent divorce law (divorce became legal in Chile just three years ago), to the judicial system, to the levels of poverty in Chile.
The post office and the mayor's house surrounding the Plaza de Armas en the center of Santiago:
La Moneda is the presidential palace that was bombarded with former Chilean President Salvador Allende inside:
Thursday, May 28, 2009
¡Bienvenidos!
¡Hola Todos!
Thank you for taking time to check out my DukeEngage Chile blog. My name is Grant. I’m a rising senior at Duke University, double majoring in Public Policy and Spanish, with a minor in Economics. I was born and raised in beautiful Portland, Oregon. I spent the fall semester of 2008 living with a host family and studying in Madrid, Spain through the Duke in Madrid program. After traveling to 21 countries on five continents and living with three host families in Spain and Costa Rica, I want a summer experience that will challenge my Spanish skills, my ability to perform service work to help others using a combination of my academic knowledge with my personal experiences, and to fully integrate into a foreign country.
For two months, I, along with five other Duke students and Antonio, our trip leader and senior program coordinator for the Center for Latin American and Caribbean Studies, will participate in the DukeEngage Chile summer program. DukeEngage’s mission is clearly and concisely articulate in its motto: “Challenge yourself. Change your world.” Started in 2007 thanks to a generous donation by Bill and Melinda Gates, DukeEngage enables both individual and group service projects throughout the United States and the World.
DukeEngage Chile is in its second year. The six of us will live with host families in three comunas in Santiago: Santiago Centro, Providencía, and Ñuñoa. For me, this will mark my fourth experience living with a Spanish-speaking host family. Nonetheless, every experience is certainly unique and challenging.
We will work as interns for the non-profit, Acción Emprendedora, which translated means “enterprising” or “entrepreneurial action.” AE, founded in 2003, is dedicated to the development of the small businesses sector in areas of high social impact through a process of training, technical assistance, and support in the obtainment of financing. Ultimately, AE seeks to help individuals overcome poverty through entrepreneurship. As interns, we will work on various projects to assist AE in its mission. While we are still unsure which projects we will undertake, possible projects include organizing the annual alumni celebration, researching the effectiveness of AE classes by gathering data from micro-enterprises, or developing a database of practice problems or scenarios for the classes. Last year, Engage interns worked on a project to develop a new curriculum and support for female entrepreneurs.
In addition to working with AE, we will participate in tertulias or tutorials with accomplished and famous Chilean artists, writers, and politicians. We will also be matched up with Chilean college students to learn more about life in Santiago. Finally, we will have time on weekends for excursions around Chile, Argentina, and potentially Rapa Nui (Easter Island).
As the blogging correspondent for DukeEngage Chile, I hope to share a blend of informative knowledge about Chilean culture, history, and politics, Acción Emprendedora, and alleviating poverty, as well as my colleagues and my personal experiences from our service.
¡Hasta luego!
Thank you for taking time to check out my DukeEngage Chile blog. My name is Grant. I’m a rising senior at Duke University, double majoring in Public Policy and Spanish, with a minor in Economics. I was born and raised in beautiful Portland, Oregon. I spent the fall semester of 2008 living with a host family and studying in Madrid, Spain through the Duke in Madrid program. After traveling to 21 countries on five continents and living with three host families in Spain and Costa Rica, I want a summer experience that will challenge my Spanish skills, my ability to perform service work to help others using a combination of my academic knowledge with my personal experiences, and to fully integrate into a foreign country.
For two months, I, along with five other Duke students and Antonio, our trip leader and senior program coordinator for the Center for Latin American and Caribbean Studies, will participate in the DukeEngage Chile summer program. DukeEngage’s mission is clearly and concisely articulate in its motto: “Challenge yourself. Change your world.” Started in 2007 thanks to a generous donation by Bill and Melinda Gates, DukeEngage enables both individual and group service projects throughout the United States and the World.
DukeEngage Chile is in its second year. The six of us will live with host families in three comunas in Santiago: Santiago Centro, Providencía, and Ñuñoa. For me, this will mark my fourth experience living with a Spanish-speaking host family. Nonetheless, every experience is certainly unique and challenging.
We will work as interns for the non-profit, Acción Emprendedora, which translated means “enterprising” or “entrepreneurial action.” AE, founded in 2003, is dedicated to the development of the small businesses sector in areas of high social impact through a process of training, technical assistance, and support in the obtainment of financing. Ultimately, AE seeks to help individuals overcome poverty through entrepreneurship. As interns, we will work on various projects to assist AE in its mission. While we are still unsure which projects we will undertake, possible projects include organizing the annual alumni celebration, researching the effectiveness of AE classes by gathering data from micro-enterprises, or developing a database of practice problems or scenarios for the classes. Last year, Engage interns worked on a project to develop a new curriculum and support for female entrepreneurs.
In addition to working with AE, we will participate in tertulias or tutorials with accomplished and famous Chilean artists, writers, and politicians. We will also be matched up with Chilean college students to learn more about life in Santiago. Finally, we will have time on weekends for excursions around Chile, Argentina, and potentially Rapa Nui (Easter Island).
As the blogging correspondent for DukeEngage Chile, I hope to share a blend of informative knowledge about Chilean culture, history, and politics, Acción Emprendedora, and alleviating poverty, as well as my colleagues and my personal experiences from our service.
¡Hasta luego!
Labels:
Acción Emprendedora,
Chile,
Duke,
DukeEngage,
Entrepreneurship,
Poverty,
Santiago
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